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A friend of mine, Clayton Pykiet, sent me a book called Commerce Through Community.  It is a short book (140 pages) and is very to the point.  In it, the authors outline business trends they see coming and how to build a successful business model.

I found chapters 3, 4 and 11 to be of most interest, as they did a great job of explaining the following three things that I found of most interest in the book:
.
Building a Community (or Customer Loyalty) Can Be Attempted Several Ways:
  • Low prices: only lasts so long before someone undercuts you
  • Best Selection: The internet provides a larger selection than any single store ever could
  • Advertising: Advertising can attract a customer to view your business, but won’t necessarily create loyaly
  • Habit: Making it easy and convienint for a customer to do business with you, a low enough competing price can still steal a customer
  • Money: When you can turn someone into a business owner or affiliate marketer, they get a feeling of loyatly and ownership

Business Distribution Model Evolution:

  • The old school model of distrbution extending from manufacturer through a chain of middle men to the consumer is now an obselete model
  • The internet has created much more efficient means of distribution
  • Coupling this with Direct Relationship Marketing is very powerful

Most Important Ingredients to Forming a Successful Business Culture:

  • Vision, Mission, Purpose
  • Strategic Strategy Council
  • Recognition
  • Qualified Mentorship
  • Effective Meetings
  • Friendly Competition

Complementary Business Model Concept:

  • Almost every great business has complementary busiensses that benefit from the primary business
  • It is a great idea to build these related businesses to not only assist the primary, but to diversify you income stream
  • Example: Car Dealership – Primary – New Car Sales, Secondary – Used Car Sales, Service, Parts

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This book seems to be the staple for frugal people.  It is a 959 page book, yes nearly 1000 pages (1200 articles on different topics for frugality)!  Some of it is said to be outdated, but damn, 1000 pages of shit…unreal.  Blogs take material from this and adapt it to their style of frugality.  From everything that I have read about frugality, especially with children and others that depend on you (businesses, employees, etc), there is an art to really knowing when cutting costs will deliver more money saved than an “investment” into a product, service, etc.  My take away from this is that there comes a point when you have to assess the value of your time, as Tim Ferriss explains in the FHWW.  If you are spending your time “making your own salad dressing” to save $.50 one every several months, or spending several hours sorting through newspapers clipping coupons, you need to stop and ask yourself, how much is my time worth (i.e. can I generate more money by working at my trade or on another project instead of looking for ways to save small amounts of money).  I can see frugality becoming a time waster if not done efficiently, and this may need to be addressed in the book.  I think we should consider making this concept a core value of the book — an efficient and effective approach to frugality, especially for busy people that don’t have excessive time to dedicate to saving money.  In FHWW terminology, we need to take a look at all available material for frugality and 80/20 it.

This is he book, The Complete Tightwad Gazette:
http://www.amazon.com/gp/product/0375752250?tag=onejourney-20

Here is a review of the book from The Simple Dollar:
http://www.thesimpledollar.com/2007/07/27/review-the-complete-tightwad-gazette/

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I had told Mike about several of my ideas and he sent me the following email after our interview:

MY REPLY:

  • Awesome Mike, thank you so much for ‘opening the door’ in the first place by taking action and showing me that you can actually succeed.I will definitely be keeping you in the the loop, as i hope you will do the same for me.  Lets see who can quit their job first!  The race is on!-Mike NewtonP.S. do you even consider investing anymore?  I mean, hell, you turned about $1300-$1500 approximate cost for ISPN #’s and book expenses to about $20K+ annually?  It would take $400K in conservative investments to equal that.  Thoughts?
MIKES REPLY:
My last day was Nov 21. I win! 😛 The business income definitely doesn’t replace the job income yet. But, due to the business’s income over the last year, we have about 9 months of living expenses saved in cash. And, as you said, the return on investment is nuts. (Essentially, if you consider my foregone job income–plus benefits–as the opportunity cost of the income stream I’m building, it’s a no-brainer.)

And, no, over the last year we’ve just saved everything as cash for exactly the reason you stated. That said, once the business income is greater than our expenses, I do see us going back to funding the IRAs etc.

Newton: Really, you left on November 21st?  Any particular reason?  I’d be very interested to know!  The IRA’s certainly make sense after that, especially for tax purposes.  I guess congratulations are in order on leaving, great job good sir!

Piper: Nope, there was no reason that the 21st was the magical date or anything like that. Kali and I just decided that we had enough cash saved up that it made sense for me to try working the business full-time (at least for a while) to see how much I could grow the income from it.

Newton: pardon my french, but you are *&^%%$ awesome.  that is so encouraging Mike, congratulations on making it this far.  If you had been busting your ass on this project, how quick do you think you would have been able to get to this point?  I remember you saying you were working super passively/part time.

If you wrote a book a month and put them up on Amazon, what would happen?  I know it takes a while for the books to get selling, but how could I speed up the process?
Piper: Hmm.. Great question. It’s hard to say exactly. The first book took a long time because I had to figure out how to make a website, how to format a book, find a printing company, etc. (Oh, another thing I just realized I originally outsourced was the cover art. I was pretty happy with how it went. That said, I’m now doing my own just so that I can make changes easily whenever I want.) And yes, I was working on it very part-time.

As to putting a book up on Amazon per month, I guess my question would be whether or not that’s even the most effective way. I feel like what I’m learning right now is that each product has provided less revenue than the one before. I almost just wish I’d stuck with 1 or 2 products and really just cranked at drawing in traffic to the website.)

….Alternatively, if they were about totally separate topics, it might have worked better. The problem now is that it’s one website about taxes, and it has to draw in enough traffic to start and keep three books selling. It might have gone better if it was one book and site about taxes, another book and site about some totally different topic, etc.

As to actual timeline, it depends a lot on the type of product. Are you specifically considering books like I’m doing? (There’s a lot of pros about it, but a lot of stuff that sucks also…)

Newton: I would probably have many different subjects.  I wonder if it would be better to have 1 website per book?  I thought most of your sales came from Amazon traffic, vs sending people to Amazon from your website.  Or was it that you need people to go from your site to Amazon to get the first sales?  Thoughts?

I am just brainstorming subjects.  They are all over the place.  I will probably stay away from investments and the market.  I might be overly eager to jump in, but if you jump in do it with both feet right?  I just want to try as many things as possible (especially considering the low startup cost) and see which work out.  Anything from the So There I Was… book to the instructional videos, i am ready to run.
Piper: Well, if you don’t have 1 website per book, you at least want a way to completely separate the traffic within the same website. Otherwise you run into the typical sales problem where you present too many options at a time, and the person ends up buying nothing at all.


Yes, most sales (like 90%) come from Amazon’s own traffic. However, I’ve definitely noticed that a slowdown in clicks from my site to Amazon leads to a disproportionately large decline in sales. I suspect it’s a function of how amazon’s recommendation system works. For instance, if in a given week I have a few less sales, it causes me to slip to a lower position on various recommended lists in Amazon (like the “Also bought” or “Ultimately Bought” lists on other products’ pages).

And I’d say yeah go for it and get started. Just pick one of your ideas and go. But make sure to give a product a fair shot before giving up on it. In my experience, things don’t completely take off right away.

One more thought: I’d try to find something that people are actively searching for. It’s (probably) easier than trying to sell entertainment. That is, no matter how entertaining a book may be, what keywords would you want to rank for in Google in order to sell a book like the “So there I was” book? In comparison, it’s pretty easy to figure out what keywords to target if you’re selling a product about making fondant flowers. (That said, I’m sure there are effective ways to market an entertainment product. I just don’t have any experience with them.)

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I had told Mike about several of my ideas and he sent me the following email after our interview:

MY REPLY:

  • Awesome Mike, thank you so much for ‘opening the door’ in the first place by taking action and showing me that you can actually succeed.I will definitely be keeping you in the the loop, as i hope you will do the same for me.  Lets see who can quit their job first!  The race is on!-Mike NewtonP.S. do you even consider investing anymore?  I mean, hell, you turned about $1300-$1500 approximate cost for ISPN #’s and book expenses to about $20K+ annually?  It would take $400K in conservative investments to equal that.  Thoughts?
MIKES REPLY:
My last day was Nov 21. I win! 😛 The business income definitely doesn’t replace the job income yet. But, due to the business’s income over the last year, we have about 9 months of living expenses saved in cash. And, as you said, the return on investment is nuts. (Essentially, if you consider my foregone job income–plus benefits–as the opportunity cost of the income stream I’m building, it’s a no-brainer.)

And, no, over the last year we’ve just saved everything as cash for exactly the reason you stated. That said, once the business income is greater than our expenses, I do see us going back to funding the IRAs etc.

Newton: Really, you left on November 21st?  Any particular reason?  I’d be very interested to know!  The IRA’s certainly make sense after that, especially for tax purposes.  I guess congratulations are in order on leaving, great job good sir!

Piper: Nope, there was no reason that the 21st was the magical date or anything like that. Kali and I just decided that we had enough cash saved up that it made sense for me to try working the business full-time (at least for a while) to see how much I could grow the income from it.

Newton: pardon my french, but you are *&^%%$ awesome.  that is so encouraging Mike, congratulations on making it this far.  If you had been busting your ass on this project, how quick do you think you would have been able to get to this point?  I remember you saying you were working super passively/part time.

If you wrote a book a month and put them up on Amazon, what would happen?  I know it takes a while for the books to get selling, but how could I speed up the process?
Piper: Hmm.. Great question. It’s hard to say exactly. The first book took a long time because I had to figure out how to make a website, how to format a book, find a printing company, etc. (Oh, another thing I just realized I originally outsourced was the cover art. I was pretty happy with how it went. That said, I’m now doing my own just so that I can make changes easily whenever I want.) And yes, I was working on it very part-time.

As to putting a book up on Amazon per month, I guess my question would be whether or not that’s even the most effective way. I feel like what I’m learning right now is that each product has provided less revenue than the one before. I almost just wish I’d stuck with 1 or 2 products and really just cranked at drawing in traffic to the website.)

….Alternatively, if they were about totally separate topics, it might have worked better. The problem now is that it’s one website about taxes, and it has to draw in enough traffic to start and keep three books selling. It might have gone better if it was one book and site about taxes, another book and site about some totally different topic, etc.

As to actual timeline, it depends a lot on the type of product. Are you specifically considering books like I’m doing? (There’s a lot of pros about it, but a lot of stuff that sucks also…)

Newton: I would probably have many different subjects.  I wonder if it would be better to have 1 website per book?  I thought most of your sales came from Amazon traffic, vs sending people to Amazon from your website.  Or was it that you need people to go from your site to Amazon to get the first sales?  Thoughts?

I am just brainstorming subjects.  They are all over the place.  I will probably stay away from investments and the market.  I might be overly eager to jump in, but if you jump in do it with both feet right?  I just want to try as many things as possible (especially considering the low startup cost) and see which work out.  Anything from the So There I Was… book to the instructional videos, i am ready to run.
Piper: Well, if you don’t have 1 website per book, you at least want a way to completely separate the traffic within the same website. Otherwise you run into the typical sales problem where you present too many options at a time, and the person ends up buying nothing at all.


Yes, most sales (like 90%) come from Amazon’s own traffic. However, I’ve definitely noticed that a slowdown in clicks from my site to Amazon leads to a disproportionately large decline in sales. I suspect it’s a function of how amazon’s recommendation system works. For instance, if in a given week I have a few less sales, it causes me to slip to a lower position on various recommended lists in Amazon (like the “Also bought” or “Ultimately Bought” lists on other products’ pages).

And I’d say yeah go for it and get started. Just pick one of your ideas and go. But make sure to give a product a fair shot before giving up on it. In my experience, things don’t completely take off right away.

One more thought: I’d try to find something that people are actively searching for. It’s (probably) easier than trying to sell entertainment. That is, no matter how entertaining a book may be, what keywords would you want to rank for in Google in order to sell a book like the “So there I was” book? In comparison, it’s pretty easy to figure out what keywords to target if you’re selling a product about making fondant flowers. (That said, I’m sure there are effective ways to market an entertainment product. I just don’t have any experience with them.)

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I had the chance to speak with Mike Piper of Piper Tax yesterday for a good 30 minutes and interview him.  We spoke in depth about publishing books via Amazon, passive income, and many principles from 4HWW.  Here is a summary of my notes form our conversation:

  • Mike had trouble monetizing the tutorial b/c Google coundn’t find the file- also couldn’t link out
His biggest takeaways from the 4 Hour Work Week was actually how Tim Ferriss went about promoting that book.  A few key points Mike saw
  1. Do guest blogging on other peoples websites when your book comes out (have posts pre-created)
  2. That makes the bloggers job easier and allows you to link back to your site to drive traffic
  3. Email bloggers 1 chapter of your book and allow them to post it, then talk about it (much easier than sending them the whole book to read which takes too long, plus people can get a taste of the book and go to your site to buy the rest.
  4. Coin a phrase and own it (long tail, lifestyle design, etc) that people will adopt virally and associate with you (your concepts that you can bundle into a phrase)
We then talked about his tax books and how they are doing.
  • Not suprisingly the first one is doing the best, 2nd one is 2nd, and 3rd one is 3rd- due to how long they have been on the market.  The books follow an exponential curve in that the longer they are out, the more they sell due to other books linking to them on Amazon, more traffic on his website  Simple Subjects, etc.
  • Aside from writing the book, everything else is outsourced using Elance: the editing of the book, the cover design, the printing, shipping, and essentially all the sales traffic.  It is literally 100% hands off.
  • Aside from having to buy the initial group of ISPN #’s, each book costs approximately $200 for everything above.
  • Each book is pulling in about $7500-8000 annually AFTER ALL EXPENSES.
  • He said that once google links up to your site and recognizes it, the rest just kind of happens
I then shifted the interview to web traffic and tactics he uses
  • He has his tax site setup like a blog, although he doesn’t actively blog on it.
  • His new site, The Oblivious Investor,  is up and he does regularly blog on it to bring in active traffic.
  • He links out to other blog sites and in turn gets links back to his site which drives traffic.
  • He doesn’t pay anything for advertising.  He tried adwords but it doesn’t work well with his site because the sale doesn’t actually happen on his site, it happens on Amazon.  Because of that he can only track traffic up until the point they click through to Amazon.  He can’t track anything beyond that and cannot see who bought from Amazon and who didn’t.
  • For the most part, Amazon provides all the traffic due to the sheer volume of people going there (as Mike put it, people are visiting Amazon to buy things and shop in the first place)
  • Adwords would work well if you sold straight from your website.  Then you just need to fine tune the search terms to maximize traffic.  But for him, it would take a TON of traffic to equal the amount of sales he gets from Amazon.
I then asked Mike what comes next after he replaces his income.  “I’m not sure what comes next.”  He said he will reach a point of diminishing returns with writing, where it will become more profitable to spend time promoting the existing books instead of writing new ones.
I finished up the conversation by asking him what 2 books he would recommend and he said Bseth godins “the dip” and “the cow”- not a how to but conceptual.

Read Full Post »

I had the chance to speak with Mike Piper of Piper Tax yesterday for a good 30 minutes and interview him.  We spoke in depth about publishing books via Amazon, passive income, and many principles from 4HWW.  Here is a summary of my notes form our conversation:

  • Mike had trouble monetizing the tutorial b/c Google coundn’t find the file- also couldn’t link out
His biggest takeaways from the 4 Hour Work Week was actually how Tim Ferriss went about promoting that book.  A few key points Mike saw
  1. Do guest blogging on other peoples websites when your book comes out (have posts pre-created)
  2. That makes the bloggers job easier and allows you to link back to your site to drive traffic
  3. Email bloggers 1 chapter of your book and allow them to post it, then talk about it (much easier than sending them the whole book to read which takes too long, plus people can get a taste of the book and go to your site to buy the rest.
  4. Coin a phrase and own it (long tail, lifestyle design, etc) that people will adopt virally and associate with you (your concepts that you can bundle into a phrase)
We then talked about his tax books and how they are doing.
  • Not suprisingly the first one is doing the best, 2nd one is 2nd, and 3rd one is 3rd- due to how long they have been on the market.  The books follow an exponential curve in that the longer they are out, the more they sell due to other books linking to them on Amazon, more traffic on his website  Simple Subjects, etc.
  • Aside from writing the book, everything else is outsourced using Elance: the editing of the book, the cover design, the printing, shipping, and essentially all the sales traffic.  It is literally 100% hands off.
  • Aside from having to buy the initial group of ISPN #’s, each book costs approximately $200 for everything above.
  • Each book is pulling in about $7500-8000 annually AFTER ALL EXPENSES.
  • He said that once google links up to your site and recognizes it, the rest just kind of happens
I then shifted the interview to web traffic and tactics he uses
  • He has his tax site setup like a blog, although he doesn’t actively blog on it.
  • His new site, The Oblivious Investor,  is up and he does regularly blog on it to bring in active traffic.
  • He links out to other blog sites and in turn gets links back to his site which drives traffic.
  • He doesn’t pay anything for advertising.  He tried adwords but it doesn’t work well with his site because the sale doesn’t actually happen on his site, it happens on Amazon.  Because of that he can only track traffic up until the point they click through to Amazon.  He can’t track anything beyond that and cannot see who bought from Amazon and who didn’t.
  • For the most part, Amazon provides all the traffic due to the sheer volume of people going there (as Mike put it, people are visiting Amazon to buy things and shop in the first place)
  • Adwords would work well if you sold straight from your website.  Then you just need to fine tune the search terms to maximize traffic.  But for him, it would take a TON of traffic to equal the amount of sales he gets from Amazon.
I then asked Mike what comes next after he replaces his income.  “I’m not sure what comes next.”  He said he will reach a point of diminishing returns with writing, where it will become more profitable to spend time promoting the existing books instead of writing new ones.
I finished up the conversation by asking him what 2 books he would recommend and he said Bseth godins “the dip” and “the cow”- not a how to but conceptual.

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I have heard of this guys book before, but I didn’t pay a whole lot of attention to it because I had read some reviews that his views were somewhat unrealistic.  But after digesting his interview on about.com, I think he makes a lot of great points, and there are many things that we can do to streamline our lives and be more productive.  It may be a challenge to apply all of the concepts to a business, but these points should definitely be considered as we brainstorm and put together a business model.  Here are my notes on the interview:

  • The main premise of this book is how to avoid the “Deferred Life Plan“.

When you really sit down and calculate it, there is no reason to put these things off. And there is every reason not to. It also makes it very clear that some fantasies are only interesting for three to seven days. And so sitting on a beach in the Caribbean, for example, gets boring very quickly. It’s nice. Once you recover, though, it’s extremely boring and you need an alternate activity. And if that’s only interesting for a few days and your retirement life for last thirty years, that leaves a lot of thinking to be done and I encourage people to do that now as opposed to when they retire.

  • 3 Major Realizations Tim made:
    1. most business models are entirely unscalable
    2. most entrepreneurs are business managers and not business owners
    3. income has really no practical value if you don’t have control and possess time
  • I interviewed people who were finding their own life hacks and realized that if you recognize that there isn’t just one currency — income — that, in a digital world, you have three currencies (in descending order):
  1. time
  2. income
  3. mobility

And if you really master the time and mobility components, it’s possible to live like a $500,000 investment banker of ten years ago, worth $50,000 today…Branson is a good example to someone who proactively designs a life. He seeks out the creation of these once-in-a-lifetime experiences over and over again and the latter portion of the book, called “Liberation”, really talks about that.

  • One of the most valuable exercises an entrepreneur can perform is to take a step back, not looking at what’s popular, not consider what everyone is doing or what people are expected to do, and really ask what rules you need to set for your own business, from a process standpoint and a cash flow standpoint, so that it can be successful.
  • I recognized that certain rules like offering every large customer net 30, net 60, net 120 — it was expected, but if you set a rule, which in my case was prepayment for all orders, if you are able to create the demand for that product, people would follow your rules…The ability for someone to get a 4-hour workweek requires some difficult and emotional decisions and doing what is unpopular. The extent to which you can do that depends on a number of factors. But for example, it’s infinitely easier to create, in my opinion, a scalable business model that requires minimal management, if you have a product versus a service.Service businesses are more challenging to scale because it involves management and more personnel. And there is a host of variables that come along with that. They require actual human supervision and that is a very taxing resource.
  • One other point I want to make is that the extent to which you have to scale your business is entirely dependent, in this book, on what’s called the TMI, target monthly income. So if you want to have a Lamborghini Gallardo race car, you want to go to Fiji, or you want to take two trips throughout the domestic U.S. per month and you define what you want to do, what you want to have and then calculate the average monthly cost, that’s your TMI and it’s surprisingly low. When you actually create time, the question of what to do becomes much more interesting and much more important than what you have and it’s surprisingly less expensive than people realize. But most people never calculated it.
  • What I realized also very quickly is that it’s much better to be the first or the only person doing what you do as opposed to the best person doing what you do. So, if you create a new product category, or a new service for yourself, it’s much easier to distinguish yourself and the value proposition is faster to convey and therefore you won’t get more customers…It’s the first-mover advantage that establishes you as the leader in mindshare.
  • The easiest way to find virtual assistants is to use a company, for example, Get Friday, an Indian-based company that’s also in the U.S., which enables them to handle tasks not only during your business day, but you can assign a task at 5 p.m. and then it will done and in your inbox at 9 a.m., which is nice. Elance.com is also a very good site for finding virtual assistants and you can have this type of help for $5 to $15 an hour. It saved me thousands of hours. It may have cost me a small amount of money, but millions of dollars of additional revenue has been booked as a result of the time that I can apply to high-yield activities as a result of this type of outsourcing.
  • How do you get to the 4-hour work week?
  1. Definition, which involves determining your target monthly income and defining certain other variables and parameters that determine your ideal lifestyle.
  2. Elimination which is, the batching, Parkinson’s Law, everything that can be done to remove unimportant, minimally important tasks and time-consuming activities, in addition to interruptions and managing other people.
  3. Automation, which is the outsourcing component and also the automation of income. How do you restructure your business that is process-driven as opposed to owner-driven and what does the virtual architecture look like, where can you find any service providers, all that’s in that section.
  4. Liberation, which is the mobility piece. So let’s say you have a supervisor, how do you negotiate a remote work agreement, what is the sample negotiating script look like for that. Also, once you create time, how do you design a life, how do you create those alternative activities and those alternative realities that most people never have to make decisions about, because they don’t have the time.

Tools that Tim uses to be successful:

  • GoToMyPC.com– remote desktop access
  • Skype – VOIP
  • Gmail– remote data storage
  • Sony Vaio mini laptop, model# VGNTXN27N – 13 hours battery life
  • Phillips Noise cancelling headset
  • Uses a simple PDA, not a smart phone
  • Avoid impulse areas completely instead of relying on discipline (i.e chocolate, email, etc)
  • No RSS reader – too time consuming – checks a few blogs several times a week
  • Follows a “low information diet”, only looks at front pages of most newspapers
  • Blogs Tim likes:

————————–
Sources:
http://www.fourhourworkweek.com/
http://entrepreneurs.about.com/od/interviews/a/timferriss_2.htm

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